Renew Forge · for WooCommerce Subscriptions

For WooCommerce Subscriptions · UK

UK subscription rules, built into your store.

The Digital Markets, Competition and Consumers Act 2024 changes how subscriptions are sold to UK consumers: easy exit, written confirmation, reminders before renewals, cooling-off with refunds, and the key terms before the contract. Renew Forge gives a WooCommerce Subscriptions store the tools for each — configurable, because the regulations that fill in the details are not published yet.

Renew Forge is a tool, not legal advice, and it does not guarantee compliance on its own. The government expects the regime to start in spring 2027.

What the Act asks

Five duties, one plugin for each

The sections below are the Act as passed. Where the Act leaves a number to regulations or to "reasonable", Renew Forge makes it a setting with a stated default.

s. 260

Leaving must be straightforward

A one-click cancel button in My account, and the same on the subscription page. No "are you sure?" maze.

s. 261

A written confirmation of the ending

An email with the date the subscription ends, for every cancellation — the button, the WooCommerce Subscriptions link, an admin, a gateway or the REST API.

ss. 258–259

Reminders before renewals

Before the first payment after a free trial or discount, before the payment that ends each six-month period, and an earlier one for yearly renewals. Pro

ss. 264–266

Cooling-off, with a refund

Cancel within 14 days after the start and after qualifying renewals; the refund goes back through the payment gateway where it can. Pro

ss. 256–257

Key terms before the contract

A subscription summary on product pages, and at checkout the key terms with a tick box that says the customer will pay. Pro at checkout

Features

Free on WordPress.org, Pro for the rest

Free plugin

Renew Forge

  • Compliance check: 14 items with what we found and what to do
  • One-click cancel button in My account, classic and block
  • Cancellation confirmation email with the end date
  • Evidence journal with CSV export — IP and browser only as keyed hashes
  • Alerts to the shop when a cancellation or its email fails
  • Subscription summary block and shortcode for product pages

No licence, no upsell screens, no outgoing requests.

Pro add-on

Renew Forge Pro

  • Renewal reminders by email, planned once per payment and retried if an email fails
  • Cancel and refund during a cooling-off period; refunds through the gateway, or a task with a due date
  • The cooling-off notice at the start of each renewal cooling-off period
  • Subscription terms and a required tick box at checkout, classic and Checkout block, saved with the order
  • SMS reminders through your own Twilio or Vonage account
  • Evidence export (CSV, JSON) and retention you choose

Every feature is off until you switch it on.

Pricing

One year of Renew Forge Pro

Prices per year in pounds; VAT is added where it applies. Sold by Paddle, our reseller and Merchant of Record (Paddle Buyer Terms). Fourteen days to change your mind — see the refund policy.

Store

£99/year

  • 1 store
  • Renewal reminders by email
  • Cancel and refund in the cooling-off period
  • Subscription terms at checkout
  • Evidence export and retention
  • No SMS reminders

Store + SMS

£199/year

  • 1 store
  • Renewal reminders by email
  • Cancel and refund in the cooling-off period
  • Subscription terms at checkout
  • Evidence export and retention
  • SMS reminders (your Twilio or Vonage account)

Agency

£499/year

  • Unlimited stores
  • Renewal reminders by email
  • Cancel and refund in the cooling-off period
  • Subscription terms at checkout
  • Evidence export and retention
  • SMS reminders (your Twilio or Vonage account)

Questions

Before you install

Does Renew Forge make my store compliant?

No plugin can promise that. Renew Forge gives you the mechanisms the Act describes, keeps a record of what happened, and tells you in the compliance check what still depends on you — your terms, your prices, your wording.

Do I need WooCommerce Subscriptions?

Yes. Renew Forge is an add-on to WooCommerce Subscriptions; without it the plugin says so and does nothing else.

Does my customers' data leave my store?

No. Subscriptions, orders and the evidence journal stay in your WordPress database. Pro talks to our licence server with your licence key and site address only, and — if you switch SMS on — to your own SMS provider.

What happens when the regulations are published?

Periods, thresholds and texts are settings with the Act's defaults. When the regulations set different numbers, you change the setting; we update the defaults in a release.

What if the licence expires?

The Pro features stop until it is renewed. Nothing is deleted, and the free plugin keeps working. If our server cannot be reached, nothing is switched off.