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User Guide

Everything Renew Forge does, section by section.

1
Overview

Renew Forge is a WordPress plugin for WooCommerce Subscriptions stores that sell to UK consumers. It gives the store the mechanisms that the subscription rules…

2
Installation and activation

1. Install and activate WooCommerce and WooCommerce Subscriptions. 2. Install Renew Forge. Download the free plugin from the pricing section of renewforgewp.com…

3
Compliance check

Renew Forge → Compliance check lists 14 items about the store, each with its status, what was found, what to do (with a link to the screen where it is done) and…

4
The cancel button and the confirmation email

The customer presses Cancel subscription in My account → Subscriptions or on the subscription's own page. One press cancels: there is no "are you sure?" page. T…

5
Evidence journal and CSV export

Renew Forge → Journal is the evidence of every cancellation: who, when, from which screen, and whether the confirmation email was sent. Filter by type, subscrip…

6
Subscription summary and the cancellation block

The subscription summary appears on subscription product pages, in front of the add-to-cart button, as a box set apart from the rest of the page. It shows the p…

7
Settings

Renew Forge → Settings (free plugin): The cancellation confirmation email is switched on and edited under WooCommerce → Settings → Emails. Renew Forge Pro keeps…

8
Renewal reminders (Pro)

Renew Forge → Reminders. Off until you tick Send reminders. By default reminders follow the Act as passed: before the first payment after a free trial or after…

9
Cooling-off and refunds (Pro)

Renew Forge → Cooling-off & checkout. Tick Cancel and refund to show a "Cancel and refund" button in My account while a cooling-off period is open (ss. 264–265)…

10
Subscription terms at checkout (Pro)

Tick Checkout acknowledgement on Renew Forge → Cooling-off & checkout. When the cart holds a new subscription, the checkout shows its key terms — price and how…

11
SMS reminders (Pro)

Renew Forge → SMS, in the Store + SMS and Agency plans (with a Store licence no SMS is sent, and the screen says so). Reminders always go by email; SMS is in ad…

12
Retention and personal data (Pro)

Renew Forge → Evidence export downloads the evidence journal (cancellations, reminders, checks) or the reminder log (planned, sent, failed, skipped) for a perio…

13
Licensing and plans

Only Renew Forge Pro needs a licence; the free plugin needs none and never contacts a licence server. Plans (per year; VAT is added where it applies): Store — 1…

14
Troubleshooting

The cancel button does not show. Check Renew Forge → Settings → One-click cancel button. Payment methods that do not support cancellation get no button — the Co…

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